Time saved
Searches, data entry and updates are automated in your tools. You get back the time spent on those steps, instead of guiding the AI through each request.
AI AGENTS & AUTOMATION
Your tasks, automated with an AI agent.
An AI agent is a software assistant that works in your tools according to your instructions. At a scheduled time or when a request arrives, it finds information, prepares a reply or updates a record. You do not have to give it a new instruction for every task.
We build and install this automation for your business. Repetitive tasks move forward while you focus on your work; the agent asks for your input on the approvals and situations we have defined together.
Let’s talk about your tasksAUTOMATION EXAMPLE · SCHEDULED SUPPORT
02 · The agent handles the requestMessages over an hour old · following your rules
- InboxReads the customer’s request
- Website ordersFinds the order and tracking details
- Your support rulesChecks how to respond
03 · Reply sent to the customer
Hello,
Your order has been dispatched. You can follow its delivery here: [parcel tracking link].
Have a lovely day,
The customer service team
Ready to start
Example: runs at 10 am and 3 pm for messages received at least an hour ago. Automatic sending if authorised; otherwise, the reply awaits approval.
What is an AI agent?
Imagine training a colleague for a specific role: you explain the steps, the information to use and the decisions to leave to you. We configure your agent in the same way.
In a conversation with AI, you ask a question, provide context and use the answer. Your agent is configured to carry out a sequence of actions in your tools: it starts according to your rules, does the agreed work and delivers the result or the points that need approval.
You define the role at the start. The agent repeats it automatically, without opening a new conversation each time.What you can gain.
Time is saved through tasks that are actually automated: you no longer need to start every process, find the information and switch between tools.
Tasks move forward without you
In a meeting or working on site? The agent carries out the agreed tasks at the chosen times. You find the completed work and any approvals waiting for you.
Automated follow-through
Enquiries are recorded and files updated as tasks are processed. You follow the results and alerts, without going back into every tool to move the work forward.
Your agent at work, in everyday situations.
Appointment booking, quote creation, customer support or prospecting: discover the tasks your agent can handle. Each example is configured around your tools and instructions.
When it starts workingA contact requests an appointment by email or through your form.
Your agent handles appointment booking.
It reads the request, finds the contact details and checks your calendar availability.
It suggests slots based on your working hours, appointment length and the time needed between meetings.
Once the contact confirms, it creates the appointment, sends the invitation and records the context in your tracking system.
What you receiveA confirmed appointment, with the information you need to prepare for the conversation.
When it starts workingA quote request arrives describing the services or work needed.
Your agent prepares a quote for review.
It gathers the contact details, requirements and quantities, then flags or requests any missing information.
It prepares the quote in your tool using your catalogue, prices and calculation rules.
It submits the quote for your review. After your approval, it can send it and record the sending date.
What you receiveA pre-filled quote: you review the proposal instead of entering everything yourself.
When it starts workingAt 8 am each working day, the scheduled update starts.
Your agent prepares your morning update.
It checks incoming enquiries, current quotes and deadlines in the agreed tools.
It groups the items that need attention and organises them using your chosen priorities.
It sends you a short summary with a link to each record so you can act directly.
What you receiveFor example: “3 enquiries to handle, 2 quotes to approve, 1 incomplete file”.
When it starts workingTwo scheduled runs a day, at 10 am and 3 pm. Messages less than an hour old wait until the next run.
Your agent handles support on your schedule.
At the scheduled time, it selects unanswered requests received at least an hour ago. It skips those already handled by your team.
It reads each message, checks the order and delivery tracking, then consults your support rules to prepare an appropriate reply.
It sends a complete, polite reply if authorised, or submits it for approval. Unusual cases are passed to you.
What you receiveSupport handled twice a day, without an instant reply to every message. Urgent situations still need attention from your team.
When it starts workingEvery Monday at 9 am, a search starts for your target, such as independent hotels in Lyon.
Your agent finds and contacts prospects.
It finds businesses matching your criteria, gathers useful professional information and removes duplicates from your records.
It drafts personalised emails based on your offer and verified information. You approve the targets, message and sending rules before launch.
It sends the emails within the authorised schedule and volume, excludes contacts who have opted out of prospecting and passes replies to you.
What you receiveProspects identified and contacted, with exchanges recorded so you can focus on interested replies.
Example 1 / 5
Schedules, recipients, sending limits and approvals: we define the rules with you before activation. Unusual requests are passed to you.
How it works, from your request to delivery.
We build the complete automation: what starts it, the actions to carry out, the rules to apply and the points where your input is needed.
- 01
We choose the task and what starts it
An incoming email, a submitted form, every morning at 8 am or a manual start: we define when the agent starts, what it should do and when it should stop.
- 02
We connect your tools and instructions
Email, calendar, quoting software, website or documents: we check the available connections, then add your prices, rules and required approvals.
- 03
We test and install your agent
We try real requests, including incomplete files and possible errors. You approve the workflow before it goes live on the hosting specified in your quote.
- 04
You receive access and a guided handover
Your agent is installed and connected. We provide a guide and show you how to track actions, approve a result, change available settings and pause the agent.
For example: Gmail, Outlook, Google Calendar, WordPress, Shopify, Google Sheets or your sales software. Compatibility and any required subscriptions are checked before quoting.
Your questions, answered.
Do I need to know about AI or change my tools?
No. You explain how you work; we handle the configuration. We check whether your tools support the required actions. An adjustment or another tool may be needed: you will know before committing.
Do I have to ask it to work every time?
No. Once activated, it starts according to the programmed events or schedule and carries out the authorised actions, as long as the system and its connections are available. You do not have to open a conversation or restart each task. Approvals and unusual situations are passed to you according to the agreed rules.
Can the agent make mistakes?
Yes. We test real cases and set up checks. Unusual requests, missing information and important decisions can be passed to you. Results need to be monitored, especially at the start.
What data can it access?
We define the information and access needed for its role. Before installation, we explain which tools are used and the data they will process. Your accounts are not all connected by default.
What do I pay for?
The quote separates the creation and installation of the agent, recurring tool, AI and hosting costs, and any ongoing support. It specifies the included adjustment period. The cost depends on the tasks, connections and volume of work.
Can I change its instructions or stop it?
Yes. The handover explains how to pause the agent and use the available settings. A new role or a significant workflow change may require our help and further testing. The quote sets out the access provided and the terms for taking over management.
Which task would you like to automate?
Describe a task you repeat often and the tools you use. We will look at whether it can be automated, what it would cost and what needs to remain under your control.
Let’s talk about your tasks